CRO at Adobe Target: type of activities

Adobe Target is Adobe Experience Cloud's CRO tool, which allows you to customize your website, mobile apps and other devices to enhance, personalize and optimize the user experience.

An activity allows you to test and segment content to specific audiences, being able to configure the start date, end date, as well as on which page or pages it will be displayed, what it will look like and who will see it.

Target has the following activities:

  • A/B Test: allows you to test a variation of content against the original or control version to determine which performs better to different audiences. This type of activity can be used when we have a clear hypothesis on how to improve the performance of a specific page. It is important to have done a previous analysis and to be clear about the metrics that will be used to measure the result of the test.
  • Multivariate Test: allows you to test multiple elements in a single design to determine the optimal performance of individual elements or combinations. This activity is ideal for discovering how different elements (images, CTAs, copys,...) on a given page influence conversion.

Screenshot 2023-12-28 at les 10.13.44

  • Experience Targeting: allows you to set one or more rules in the same activity to segment content to a specific audience. It is useful to show content to a very specific audience, allowing segmenting by geolocation, for example.
  • Recommendations: allows to display, automatically, products or content tailored to the user's interests, based on their previous behavior or activity, preferences or others. This feature is useful in both a transactional and a non-transactional website.

  • Automated Personalization: is an activity that uses ML algorithms to analyze behavioral data and automate personalized content to users. It serves both a "discovery" phase and continuous content optimization, as the algorithm "learns" what works best and adapts the content based on the user's profile.

Screenshot 2023-12-28 at les 10.14.57

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Group your data like a pro: clustering with K-Means and BigQuery ML

Working with large volumes of marketing data—whether it’s web traffic, keywords, users, or campaigns—can feel overwhelming. These data sets often aren’t organized or categorized in a useful way, and facing them can feel like trying to understand a conversation in an unfamiliar language.

But what if you could automatically discover patterns and create data groups—without manual rules, endless scripts, or leaving your BigQuery analysis environment?

That’s exactly what K-Means with BigQuery ML allows you to do.

What is K-Means and why should you care?

K-Means is a clustering algorithm—a technique for grouping similar items. Imagine you have a table with thousands of URLs, users, or products. Instead of going through each one manually, K-Means can automatically find groups with common patterns: pages with similar performance, campaigns with similar outcomes, or users with shared behaviors.

And the best part? With BigQuery ML, you can apply K-Means using plain SQL—no need for Python scripts or external tools.

How does it actually work?

The process behind K-Means is surprisingly simple:

  1. You choose how many groups you want (the well-known “K”).

  2. The algorithm picks initial points called centroids.

  3. Each row in your data is assigned to the nearest centroid.

  4. The centroids are recalculated using the assigned data.

  5. This process repeats until the groups stabilize.

The result? Every row in your table is tagged with the cluster it belongs to. Now you can analyze the patterns of each group and make better-informed decisions.

How to apply it in BigQuery ML

BigQuery ML simplifies the entire process. With just a few lines of SQL, you can:

  • Train a K-Means model on your data

  • Retrieve the generated centroids

  • Classify each row with its corresponding cluster

This opens up a wide range of possibilities to enrich your dashboards and marketing analysis:

  • Group pages by performance (visits, conversions, revenue)

  • Detect behaviors of returning, new, or inactive users

  • Identify products often bought together or with similar buyer profiles

  • Spot keywords with unusual performance

How many clusters do I need?

Choosing the right number of clusters (“K”) is critical. Here are a few strategies:

  • Business knowledge: If you already know you have 3 customer types or 4 product categories, start there.

  • Elbow Method: Run models with different K values and watch for the point where segmentation no longer improves significantly.

  • Iterate thoughtfully: Test, review, and adjust based on how your data behaves.

Real-world examples

With K-Means in BigQuery, you can answer questions like:

  • What types of users visit my site, and how do they differ?

  • Which pages show similar performance trends?

  • Which campaigns are generating outlier results?

Grouping data this way not only saves time—it reveals opportunities and issues that might otherwise go unnoticed.

Conclusion

If you're handling large data sets and need to identify patterns fast, clustering with K-Means and BigQuery ML can be a game-changer. You don’t need to be a data scientist or build complex solutions from scratch. You just need to understand your business and ask the right questions—BigQuery can handle the rest.

Start simple: take your top-performing pages, group them by sessions and conversions, and see what patterns emerge. You might uncover insights that completely shift how you approach your digital strategy.

 

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