How to visualize a purchase funnel or purchase journey in the Reports section of Google Analytics 4?

 

Google Analytics allows you to visualize a product conversion funnel on a website. This funnel can be found in the "Purchase Journey" section within Reports, as shown in the images.

 

Imagen 1       Imagen 2

 

The issue arises when the events are not the same ones used by Google Analytics to track the purchase steps, as this results in the data being zero, as seen in the next image.

 

Imagen 3

However, with some creativity, we can quickly resolve this issue by creating our own funnel. To do this, we need to go to Explore and preferably use a new exploration (Blank).

 

Imagen 4

Once there, we select the Funnel exploration.

 

Imagen 5Imagen 6

Now, we can create the funnel with the steps and their corresponding events. To do this, we go to "Add new condition" and search for the event we're interested in.

For example, for the first step, we can use the Session Start event.

And so, we can continue adding each step.

Imagen 7

Imagen 16

Once all the steps with their respective events are added, we need to save the funnel in the Library by selecting the following item, then typing the desired name (e.g., Purchase Funnel) and saving it (Save).

 

Imagen 8

Imagen 9

Once the funnel is created, we go back to the Reports section and select Library.

 

Imagen 10

In Library, we select Edit collection in the collection where we want to add the funnel.

 

Imagen 11

Here, we can see the visualizations currently being used. We can delete the "Purchase journey" visualization and add the one we just created by dragging it to the left panel.

 

Imagen 12 Imagen 13

Imagen 14

Once added, we simply save the collection, and our report will be updated.

 

Imagen 15

And that's it! We now have our funnel created and saved in the Reports section permanently.

PREVIOUS
NEXT

EXPERT TIPS

Subscribe to boost your business.

LATESTS ARTICLES

How AI Agents are revolutionizing modern CRM

Introduction

Business automation is entering a decisive stage thanks to AI agents, also known as agentic AI. These solutions are no longer limited to generating recommendations—they execute actions, make real-time decisions, and optimize processes autonomously. This article explores how this evolution is shaping the direction of CRM, advanced analytics, and digital transformation for companies seeking sustainable growth.

SEO vs AEO: The Evolution of Optimization in the Age of AI

Introduction

SEO (Search Engine Optimization) has been the driving force behind online visibility for more than two decades. However, the arrival of generative AI and answer engines has introduced a new concept: AEO (Answer Engine Optimization).

GPT-5 transforms automation with judgment and context

GPT-5 and Intelligent Automation: The Improvement Isn’t Just Technical, It’s Strategic

Framework for Building Trustworthy and Efficient AI Agents

The Leap from Assistants to Intelligent Agents

For years, artificial intelligence tools have operated mainly as assistants: systems capable of answering questions, drafting texts, or handling specific tasks. However, in recent months, we’ve started to witness a fundamental shift. Intelligent agents have emerged—autonomous systems capable of pursuing complex goals without constant supervision.

data
Mallorca 184, 08036
Barcelona, Spain