Understanding Code Through AI

In a world where digital transformation is revolutionizing every sector, artificial intelligence (AI) has become a key tool for improving operational efficiency and decision-making in businesses. The automation of processes, the visualization of code execution flow, and the analysis of large volumes of data are taking digital analytics and CRM to new heights. In this article, we explore how AI tools, such as LLaMA, are impacting digital analytics and how these technologies are effectively integrated into businesses, both in the B2B and B2C spheres.

AI as an Engine of Transformation in Digital Analytics and CRM

The automation of data analysis and the improvement of CRM systems are not a luxury, but a necessity in today's competitive environment. Companies that want to optimize their ability to understand and act on their customer information must take advantage of the most advanced tools available, such as LLaMA, a cutting-edge AI model. These types of tools allow for a quick and accurate understanding of data, which improves both strategic decision-making and daily operations.

LLaMA and Graph Analysis: The Future of Digital Analytics

LLaMA is not just a tool for software developers; its capabilities go beyond the realm of code. By integrating graph analysis into its core, LLaMA enables the clear visualization of the execution flow of the processes that support data analysis. This automation of complex tasks makes it easier for companies to:

  • Optimize data integration: B2B companies that integrate multiple data analysis platforms can do so more quickly and accurately, avoiding human errors.
  • Improve decision-making: By having real-time visibility into the data flow and its interpretation, decisions can be based on more accurate and up-to-date information.

Benefits of AI for B2B Companies

In the B2B sector, digital analytics plays a crucial role in informed decision-making. The automation of large data volume analysis, platform integration, and efficient CRM management are fundamental to improving operational efficiency.

Optimization of Operational Processes and CRM

Companies that manage large volumes of data or customer interactions can benefit greatly from automated data flow visualization. Tools like LLaMA allow analysis teams to understand the available data more quickly, leading to more agile and less error-prone processes. In addition, in the case of CRMs, automation allows for improved customer segmentation and more effective personalization of the user experience.

Identification of Inefficiencies and Opportunities

The analysis of the execution flow can help companies identify bottlenecks in their analytics systems or in customer service processes. With AI, it is possible to automate the detection of inefficiencies, which improves both the customer experience and the company's operating results.

Impact on the B2C Sector

In the B2C environment, the customer experience is a determining factor in competitiveness. Advanced tools such as LLaMA not only allow optimizing the performance of applications or platforms used by consumers, but also help to ensure the security and reliability of data, which generates trust in end users.

Improvement in Customer Personalization

AI allows companies to personalize the user experience in a much more precise and effective way, managing the data flow and ensuring that customer information is used strategically to optimize interactions. Powerful CRM systems can segment customers more efficiently, leading to more effective marketing campaigns and increased satisfaction.

Optimization of the Shopping Experience

For example, in the e-commerce sector, automation in analytics allows companies to detect patterns in shopping behavior and improve the user experience in real time. Developers, with the help of AI, can quickly identify technical problems, such as slow loading times, and solve them, ensuring a smooth and uninterrupted experience.

Effective Implementation of AI in Large Companies

Adopting tools such as LLaMA and other AI solutions in data analysis and CRM is not just a matter of incorporating technology; it requires a strategic approach to ensure successful implementation. For large companies to effectively integrate the automation of data flow visualization, they must follow some essential steps:

  • Training and development of internal talent: Companies must ensure that their staff is trained to work with advanced AI tools. Technical training and education on how to implement these technologies effectively will be key to success.
  • Interdepartmental collaboration: The implementation of AI in digital analytics and CRM is not just a task for the IT department. It is crucial that the marketing, sales, and customer service teams work together to maximize the value that these technologies can bring to all areas of the company.
  • Continuous evaluation and improvements: Implementing AI and analyzing the data flow is an ongoing process. Companies must establish mechanisms for constant evaluation to measure the impact of these tools on their analytics and CRM processes, and be prepared to make adjustments as necessary.

Adaptation to the Digital Analytics Sector

At Hike & Foxter, as a consulting firm specializing in digital analytics, CRM, and AI, we understand the importance of adapting the latest technological innovations to the analysis of large volumes of data and the improvement of customer management systems. The automation and visualization of code execution flow through AI are powerful tools that allow optimizing digital analytics processes accurately and efficiently.

By integrating these technologies, companies can improve the performance of tools such as Google Analytics, Adobe Analytics, and other CRM systems, facilitating decision-making based on more solid and up-to-date data. Automated data visualization allows for the rapid identification of patterns and behaviors within customer data, improving segmentation and personalization of marketing campaigns. In addition, automation reduces the time and effort required to process data, allowing analytics and marketing teams to focus on generating more effective strategies.

Conclusion

The automation of data analysis and the visualization of the execution flow through AI is transforming the way companies manage their operations and customer relationships. Tools such as LLaMA allow not only greater efficiency in software development, but also a significant improvement in the effectiveness of digital analytics and CRM strategies. For companies seeking to remain competitive in a digital world, adopting these technologies is essential. As technology evolves, the effective integration of AI will be key to offering innovative solutions that continue to meet market demands and customer satisfaction.

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Personalized marketing at scale: what AI on your data really means

Personalization is no longer optional.
Brands that understand this are already integrating AI into their marketing systems. Not to personalize a first name in an email, but to build unique, real-time experiences across channels, based on actual data.

This doesn’t depend on a single tool. It requires a clear strategy. It involves your data, your technical architecture, and your teams. Here’s what you need to make it work at scale.

Synthetic Data: How to Turn Information into Business Value

Artificial intelligence (AI) and machine learning increasingly rely on high-quality data. However, obtaining large volumes of real-world information can be expensive, time-consuming, and, in many sectors, limited by privacy regulations. This is where synthetic data comes into play—a technology that allows the creation of artificial information with properties similar to real data, offering versatile solutions for training models, automating processes, and protecting privacy.

Although the concept may seem futuristic, synthetic data is already transforming sectors such as finance, healthcare, manufacturing, and automotive, enabling small and medium-sized enterprises (SMEs) to compete with resources comparable to those of large corporations.

What is synthetic data?

Synthetic data refers to artificially generated datasets designed to mimic the statistical characteristics and patterns of real data. It is created using statistical techniques, generative neural networks, or advanced AI models such as transformers and variational autoencoders.

Unlike real data, synthetic data can provide a balance between utility and privacy, as it does not contain identifiable information about real individuals. This makes it an ideal tool for training AI algorithms, testing systems, and generating insights without compromising security or individual rights.

Types of synthetic data

Synthetic data can be classified by format and level of synthesis:

Main formats

  • Tabular: Useful for relational databases and statistical analysis.

  • Text: Used in natural language processing (NLP) and automated content generation.

  • Multimedia: Includes images, videos, and unstructured data, essential for computer vision, object recognition, and image classification.

Level of synthesis

  • Fully synthetic: Generates completely new data without using identifiable real-world information. Ideal for training models in scenarios where original data is scarce, such as financial fraud detection.

  • Partially synthetic: Replaces only sensitive information from real data while preserving structure and patterns. Highly useful in clinical and medical research.

  • Hybrid: Combines real and artificial data, offering a balance between realism and anonymization, suitable for customer analysis or system testing.

Techniques for generating synthetic data

Various methodologies exist to create synthetic data, from traditional approaches to advanced AI-based techniques:

  • Statistical methods: Rely on the distribution and correlation of data, generating new samples through random sampling or interpolation/extrapolation, especially for time series or tabular data.

  • Generative Adversarial Networks (GANs): Consist of a generator producing data and a discriminator distinguishing real from artificial data. Iterative training allows the creation of images and datasets almost indistinguishable from real ones.

  • Transformer models: Process sequences of data through encoders and decoders, capturing complex patterns and relationships in text or tabular data, forming the basis of models like GPT.

  • Variational autoencoders (VAE): Compress input data into lower-dimensional representations and then reconstruct artificial variations, useful for images and time series.

  • Agent-based modeling: Simulates complex environments with autonomous entities interacting under defined rules, generating behavioral data applicable to transportation, epidemiology, or financial markets.

Key benefits of synthetic data

  • Customization and control: Enables the creation of datasets tailored to specific needs, improving analysis and data management.

  • Efficiency: Eliminates slow, costly collection of real data, and being pre-labeled, accelerates AI model training and process automation.

  • Data protection: Without containing identifiable information, it helps comply with privacy regulations and avoids intellectual property issues.

  • Richness and diversity: Allows inclusion of extreme cases, outliers, or underrepresented groups, enhancing coverage and model robustness.

Challenges and considerations

While synthetic data offers many advantages, careful implementation is necessary:

  • Bias: It can inherit biases from the original data. Integrating multiple sources and diversifying training sets can mitigate this.

  • Model collapse: Training a model repeatedly on only artificial data can degrade performance. Combining real and synthetic data prevents this issue.

  • Balance between accuracy and privacy: Adjusting the amount of personal data retained versus statistical fidelity is critical depending on the use case.

  • Verification: Testing and validation are required to ensure the quality and consistency of generated data.

Use cases by sector

  • Automotive: Enables training of autonomous driving systems, improved traffic simulations, and transportation optimization without relying on real incidents.

  • Finance: Used for fraud detection, risk assessment, and simulation of complex financial scenarios while protecting sensitive customer information.

  • Healthcare: In clinical trials and pharmaceutical development, synthetic data enables creation of artificial medical records, anonymized clinical datasets, or medical images for research without compromising privacy.

  • Manufacturing: Supports training of computer vision models for quality inspection and predictive maintenance using synthetic sensor data, anticipating failures and optimizing industrial processes.

How to start with synthetic data in your company

  1. Identify data needs: Determine what information is missing or hard to obtain due to legal or logistical constraints.

  2. Choose appropriate tools: Libraries and solutions such as Synthetic Data Vault or predefined IBM datasets simplify data generation.

  3. Pilot small projects: Start with a limited dataset to validate quality, usefulness, and reliability.

  4. Integrate and train models: Use synthetic data alongside real data to train AI systems and improve predictions or automations.

  5. Monitor results: Evaluate effectiveness, adjusting parameters and techniques as needed.

Conclusion

Synthetic data is a strategic tool that combines security, efficiency, and scalability. It allows companies to train AI models faster and more accurately, explore new scenarios without risk, and protect sensitive information.

For small and medium-sized enterprises, it represents a unique opportunity to compete in innovation and automation without relying solely on costly or limited real data. Adopting this technology can enhance efficiency, data protection, and AI quality, making it a fundamental ally in digital transformation.

 
 

Agentic AI: How Intelligent Automation Empowers SMEs

Artificial intelligence is no longer an exclusive resource for large corporations—it has become a key enabler of growth at any business scale. What once sounded futuristic is now within reach for startups and SMEs seeking to compete in increasingly dynamic markets. Within this landscape, one of the most promising innovations is agentic AI, a technology that doesn’t just execute commands but reasons, decides, and acts autonomously.

The term might sound technical, but the idea is simple: while traditional AI solutions work like assistants that wait for instructions, agentic AI becomes an independent collaborator that understands context, learns from experience, and makes decisions aligned with your business objectives. For a small company, this means saving time on repetitive tasks, responding better to customers, and making faster, data-driven decisions.

What agentic AI means for an SME

Automation has always been seen as a path to boosting workplace efficiency. However, it has often been limited to rigid workflow programming, chatbots with predetermined responses, or management systems that only work within fixed parameters. Agentic AI breaks that barrier: it doesn’t just obey—it interprets and adapts.

Take a simple example. A traditional chatbot answers FAQs but fails when faced with off-script requests. An AI agent, on the other hand, remembers past interactions, understands the customer’s history, and can even anticipate what that person might need. If someone repeatedly checks the price of a service, the AI doesn’t just reply—it can suggest scheduling a sales call or automatically send a personalized proposal.

The impact goes far beyond sales. Agentic AI can organize invoices, filter emails, identify inventory trends, or prioritize business opportunities. For small businesses, often operating with limited resources and lean teams, having this type of support can mean the difference between stagnation and growth.

How intelligent automation transforms operations

One of the most appealing aspects of agentic AI is its ability to operate independently, without constant human supervision. This frees teams from routine tasks and allows them to focus on higher-value, strategic activities.

Some of the most relevant benefits for SMEs include:

  • Always-on customer service: digital agents available 24/7 that not only respond but learn from customer tone and questions to deliver personalized solutions.

  • Faster commercial processes: identification of potential customers based on behavior, lead prioritization, and automated follow-ups.

  • Real-time data analysis: instead of waiting for weekly or monthly reports, AI agents can instantly detect consumption patterns or stock issues.

  • Frictionless scalability: the technology grows with the business, adapting to demand peaks or an expanding client base without immediately hiring extra staff.

In other words, agentic AI doesn’t replace teams—it becomes a strategic partner that multiplies their capabilities.

La Inteligencia Artificial en atención al cliente: 10 maneras de usarla -  Cepymenews

Real applications in small businesses

To better understand the value of agentic AI, let’s ground it in concrete scenarios:

  • Automated marketing: AI agents monitor campaigns, adjust budgets, and predict the best times to publish on social media—making every marketing dollar work harder.

  • Smart sales: if a client visits the pricing page multiple times, AI flags them as a hot lead and automatically books a meeting with a sales rep.

  • Customer support: a digital agent can handle basic questions about hours, policies, or products and escalate sensitive cases to a human team.

  • E-commerce shopping assistants: they remember customer preferences and suggest relevant products, improving the shopping experience and boosting average order value.

These applications aren’t futuristic—they already exist in accessible tools that let SMEs start small and scale gradually.

How to get started

The process of adopting agentic AI can be broken into simple phases:

  1. Identify pain points: start with time-consuming, low-value tasks like repetitive inquiries or database updates.

  2. Choose the right tools: you don’t need a massive investment. There are AI solutions designed for SMEs that integrate with existing CRMs or POS systems.

  3. Run a pilot project: begin with something manageable, such as a chatbot for FAQs. This validates results without major risks.

  4. Train the agent: outcomes depend on the quality of input data. Feed the system customer info, product details, and past interactions.

  5. Measure and improve continuously: track performance and adjust responses or workflows as the AI learns about your business.

The key is to start small, validate results, and expand functions strategically.

Common challenges and how to overcome them

Of course, every innovation comes with obstacles. The most common when implementing agentic AI in small businesses are:

  • Learning curve: it may feel complex at first. Rely on tutorials, vendor support, and gradual training.

  • Data security: a valid concern. The solution is choosing platforms that guarantee encryption, transparency, and regulatory compliance.

  • Fear of losing the human touch: automation doesn’t mean dehumanization. Use AI for repetitive tasks, reserving humans for emotional and strategic interactions.

  • Tight budgets: many SMEs worry about costs, but today there are affordable options built into CRM systems with no hidden fees or heavy upfront investments.

Each challenge has a solution, and the balance of effort versus benefit clearly favors adoption.

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A long-term growth tool

More than a trend, agentic AI represents a new paradigm in business management. For small companies, it can become a true growth driver, freeing time, reducing costs, and improving customer experience.

Its most compelling aspect is continuous learning: the more it interacts, the more precise it becomes. This means your automation investment doesn’t stagnate—it improves over time, something traditional processes rarely achieve.

The real question is no longer whether small businesses can afford to implement agentic AI, but whether they can afford not to—when automation and AI are setting the pace of the market.

Conclusion

Agentic AI is here to stay. Its ability to act independently, learn from every interaction, and adapt to market changes makes it one of the most powerful tools SMEs can adopt today.

Implementing it doesn’t require tech expertise or big budgets. All it takes is identifying repetitive tasks, launching a pilot, and letting automation do the rest.

If your goal is to enhance workplace efficiency, increase sales, and secure long-term business growth, agentic AI is the partner you’ve been waiting for. The next strategic decision for your company won’t be taken alone—you’ll take it with the help of artificial intelligence.

 

5 common customer data mistakes to avoid

Introduction

In 2025, customer data has become one of the most valuable assets for businesses. However, as its importance grows, so do the risks associated with managing it. From data quality to the implementation of artificial intelligence, organizations must be aware of common mistakes that can compromise their digital strategy. Below are five critical errors companies should avoid to ensure success and maintain customer trust.

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